Griffeye Group Privacy Policy
1 General
This policy describes how Griffeye Technologies AB, Corporate Identification Number 559016–9032, (“Griffeye”,” we “). It describes what information we process and when, our purposes for the processing, and your rights as a data subject.
2 Controller
Griffeye Technologies AB is responsible for the processing of personal data within Griffeye and its subsidiaries. We ensure that our processing of personal data complies with applicable laws and best practices.
2.1 Contact information
Griffeye Technologies AB
Första Långgatan 30
SE-413 27 Gothenburg
Sweden
Phone: + 46 31 99 08 30
E-mail: privacy@griffeye.com
3 Our processing of personal data
We strive to always comply with applicable laws and regulations when processing personal data. This includes respecting the rights of the data subject, which includes providing this information. We follow prescribed principles and ensure that we process personal data lawfully and properly.
3.1 Customer Agreements for products and services
To fulfill our obligations towards you as a customer, in regards to entering agreements, delivery of products and services as well as invoicing, we process the following personal data:
- Name
- Email
- Business Address
- Phone number
The processing includes the customer’s administrative and technical contact person and other stakeholders important to our business relationship. We use the data to enable customer service and provide support.
3.2 “My” pages and webshop
The data you register in our Customer Portal is used to manage your purchases and use of licenses for software and add-ons that we provide. We may share data with partners for the same purpose. The Payment methods you provide are processed to charge for the licenses you purchase from us.
3.3 Communication
In our legitimate interest, we may use your contact information to provide relevant information and targeted marketing via newsletters, email, and phone concerning our products, services, and events. You always have the option to decline such communication.
3.4 Events
When registering for events, such as seminars and lectures, we will process your personal data after you have given your consent. The information we process may vary according to what is stated in each consent.
During events, you may be photographed or filmed. Griffeye might publish this material on our websites or in newsletters.
3.5 Technical support
When managing support cases, we will process contact information and other information you provide us with to resolve your case. This includes error descriptions, request information, and attached files. Access to your case is limited to the support team working to resolve it.
3.6 Recruitment
In our recruitment process, we use the personal data provided by you in your application and interviews with us or the recruitment agency. We also gather information from the references you provide. After giving consent, we perform a background check on our finalist candidate.
3.7 Visit our website
We use cookies on our websites. You can find more information about how we process cookies in our cookie policy, shown the first time you open our site. It can also be read here.
4. For how long do we save personal data?
Griffeye will only save personal data as long as required for the purpose for which it is processed or to meet any legal obligations. We follow the guidelines and practices stated by the Swedish Data Protection Authority (“Datainspektionen”) concerning the storage and deletion of personal data.
5. With whom do we share personal data?
We will not share personal data unless you have given your consent or if necessary to fulfill our obligations under contract or law. If we share personal data with third parties, we establish a data processing agreement and ensure that data is processed properly.
6. Your rights
As a data subject, you may request information from Griffeye about our processing of your personal data at any time and at no cost. You may also request that any incorrect data be corrected. Please let us know if there have been any changes to your personal data. You may also ask us to delete your personal data. You are also entitled to have your personal data transferred to another controller, so-called data portability. You have the right to ask us to limit the processing of your personal data or to raise objections to our data processing.
Any request regarding Griffeye’s process of your personal data should be sent to:
Griffeye Technologies AB
Första Långgatan 30
SE-413 27 Gothenburg
Sweden
Phone: + 46 31 99 08 30
E-mail: privacy @griffeye.com
You also have the right and the opportunity to address complaints to the Swedish Data Protection Authority (“Datainspektionen”) regarding our processing of your personal data.
http://www.datainspektionen.se/om-oss/kontakta-oss/